Privacy Policy
Effective date:17 June 2026 · Entity:JD MOROCC LLP · Governing law: IT Act 2000 & DPDP Act 2023
Data Controller
JD MOROCC LLP (trading as MOROCARE™). Committed to protecting personal information. Compliant with IT Act 2000, SPDI Rules 2011, DPDP Act 2023.
Data Collection
| Data Type | What we collect |
|---|---|
| Identity data | Name, email, phone |
| Delivery data | Shipping address |
| Transaction data | Order details |
| Communication data | Messages via email/WhatsApp/form |
| Usage data | IP, browser, pages via cookies |
| Marketing data | Email, preferences |
We don't collect financial/biometric data directly.
Amazon orders: Managed by Amazon under their own policy.
Data Usage
- Order processing
- Customer support
- Marketing (only if opted in)
- Website improvement
- Legal compliance (GST records)
- Fraud prevention
We do NOT sell your data.
Legal Grounds
DPDP Act 2023 bases: Consent (marketing); Contractual necessity (order fulfillment); Legitimate interest (fraud prevention, analytics); Legal obligation (GST records).
Third Parties
- Courier partners (name+address)
- Payment gateways (we never receive card data)
- Email tools (newsletter subscribers only)
- Google Analytics (aggregated, anonymised)
- Amazon (independent policy)
No transfer outside India except via international services with safeguards.
Cookie Usage
| Cookie Type | Description |
|---|---|
| Essential | Required, can't decline |
| Analytics | Site usage, can decline |
| Marketing | Ads if applicable, can decline |
Control via browser settings.
Security Measures
- SSL/HTTPS
- Restricted internal access
- Reputable third-party services
- Regular review
No 100% guarantee; we'll notify in case of breach per DPDP Act 2023.
Retention Period
- Order/transaction records: 7 years
- Customer support comms: 2 years after resolution
- Marketing list: until unsubscribed
- Analytics: 26 months aggregated
Securely deleted when no longer needed.
User Rights
DPDP Act 2023 rights: Right to access; Right to correction; Right to erasure; Right to withdraw consent; Right to grievance redressal. Respond within 30 days.
Verification: Identity verification required before data requests.
Minors
Not directed at under-18s. Contact hello@morocare.in immediately if a child's data has been submitted.
External Links
Amazon, Instagram, other platforms have their own privacy policies. We're not responsible for third-party practices.
Policy Updates
We may update; effective date updated. Significant changes notified by email.
Grievance Officer
JD MOROCC LLP, Pezhatholil Building, Thannimoodu Road, Nedumkandam, Idukki, Kerala – 685553
hello@morocare.in | +91 90370 33711
Response: within 30 days. Note: May also approach Data Protection Board of India once constituted.